Dr. Boss speaks about communication, trust, medical decisions, healthcare delivery, and the experience of navigating healthcare as both a clinician and parent. Her talks draw from clinical practice, health systems leadership, and research studying real conversations between patients, families, and clinicians.
She speaks to parents, caregivers, and patient advocacy organizations about communication and decision-making in medicine.
She speaks to clinicians, healthcare leaders, technology teams, and policy audiences about designing systems that improve operations while supporting person-centered care.
Signature Talks
Inside the Exam Room: The Conversation Your Child Needs You to Have
What We Say, Don’t Say, and Mean to Say: Communication That Shapes Outcomes
Trust Lives in the 10-Minute Visit. Here's How to Build a System That Protects It
The Tools Are Already in the Room. The Question Is What We Build Around Them.
Consulting and Advisory
Dr. Boss collaborates with organizations on communication, medical decision-making, patient experience, and healthcare delivery, with particular focus on how clinicians, patients, and families build trust and navigate uncertainty, and how healthcare systems can better support patient-centered care and clinician well-being.