Communication that shapes patient care and trust.
Emily F. Boss, MD, MPH, is a pediatric ENT surgeon, public health researcher, and systems leader at Johns Hopkins. She studies how clinical conversations influence medical decisions, patient trust, and healthcare delivery.
about dr. boss
Grounded in clinical care, research, and healthcare delivery.
The conversation that happens in the exam room carries enormous weight for patients, clinicians, and the health systems built around them.
Dr. Boss researches what unfolds between patients, families, and clinicians during healthcare visits. Her work shows that the conversations clinicians and patients believe are happening often are not. Dr. Boss understands the challenges of the clinical visit from the other seats: as a practicing surgeon and a systems leader of quality, revenue cycle, and clinical operations. Her work addresses healthcare delivery at each level, from the conversation between doctor and patient to the policies, technology, and systems built around it.
research
The Boss Lab at Johns Hopkins
Dr. Boss leads federally funded research studying how patients and clinicians talk to each other, make decisions, and build trust during clinical encounters. Her lab has recorded and analyzed more than 500 pediatric surgery consultations, interviewed parents, and observed how patients and families experience care.
media and speaking
Dr. Boss writes and speaks about children’s health, medical decisions, communication, and healthcare delivery.
media and speaking
Connect
For media, speaking, or advisory inquiries.
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